Effective Date: 08 June 2025

Welcome to Dermaluxe Skin and Body. By booking an appointment, using our website, or purchasing our products or services, you agree to the following Terms and Conditions. Please read them carefully.

  1. General Information
  • This website is operated by Dermaluxe Skin and Body. Throughout the site, the terms “we”, “us” and “our” refer to Dermaluxe Skin and Body.
  • By accessing our website and/or booking our services, you engage in our “Service” and agree to be bound by these Terms and Conditions.
  1. Appointments & Cancellations
  • We recommend booking treatments in advance to ensure availability.
  • A minimum of 24 hours’ notice is required for any cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.
  • We reserve the right to charge up to 100% of the service fee for missed appointments without proper notice.
  1. Payments
  • Payment is due at the time of treatment unless agreed otherwise.
  • We accept major debit/credit cards and cash.
  • Gift vouchers are valid for 12 months from the date of purchase and are non-refundable.
  1. Health & Medical Conditions
  • Clients must inform us of any allergies, medical conditions, or medications before treatments.
  • Certain treatments may not be suitable for clients with specific medical conditions or during pregnancy.
  • We reserve the right to refuse treatment if it may compromise your health or safety.
  1. Website Use
  • You agree not to use our site or its content for any unlawful purpose.
  • All content (including text, images, and branding) is owned by or licensed to Dermaluxe Skin and Body and must not be copied or reused without permission.
  1. Privacy Policy
  • We are committed to protecting your privacy. Any personal information provided to us is used solely for the purpose of providing services and will not be shared with third parties, except as required by law.
  • Please refer to our full Privacy Policy for more details.
  1. Limitation of Liability
  • While we strive for excellence in all treatments, we accept no liability for any injury, loss, or damage to personal property resulting from services rendered.
  • We do not guarantee specific outcomes and individual results may vary.
  1. Right to Refuse Service
  • We reserve the right to refuse service to anyone who displays inappropriate, aggressive, or disrespectful behaviour towards staff or other clients.
  1. Changes to Terms
  • We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on this page and are effective immediately upon posting.
  1. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Dermaluxe Skin and Body
32–33 High Street
Wingham, Canterbury
Kent CT3 1AB
01227 231905
reception@dermaluxeskinandbody.co.uk